- Rivian added Google Maps features, but users are now reporting GPS glitches.
- Several owners say their navigation freezes unless they perform soft resets.
- The issue appears to affect some Rivian models but not all updated vehicles.
A recent software update intended to improve Rivian’s navigation system has instead sparked frustration among some owners. Last month, the company rolled out an upgrade that brought Google Maps integration to its in-built navigation, including features like Google Places and real-time data on lane closures and accidents reported by the Google Maps community.
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However, some Rivian owners have begun reporting that following the update, their GPS systems frequently freeze, leading to concerns that the rollout may have been a bit rushed by the carmaker.
Some Owners Affected, Others Not
Several Rivian owners have taken to Reddit to detail their experiences with the system. According to the original poster, their GPS has been freezing every other day after the Google Maps update. The only way to fix it is to perform a soft reset of the infotainment system, which can be done by holding down the far left and far right buttons on the steering wheel for roughly 15 seconds.
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Multiple users have confirmed the same issue, reporting that a soft reset is the only way to get the navigation back on track. Interestingly, the glitch doesn’t appear to affect all Rivians. Owners of newer Gen2 R1S and R1T models say the updated system with Google integration works without problems. A few drivers of earlier Gen1 vehicles also reported no issues post-update.
In one case, an owner said the navigation tab on their infotainment display becomes unresponsive every two to three days and must be reset. Even when it does work, it keeps thinking their current location is at home, even if it’s not. Another R1S owner on the Reddit thread says they haven’t experienced any freezing issues, but the system’s search function no longer works.
Temporary Fixes While Rivian Investigates
In all likelihood, a software issue is to blame for the bug, and if Rivian is aware of the fault, it may already be developing a fix. Carscoops has reached out to the carmaker for a comment. In the meantime, owners dealing with the bug may have to continue resetting their systems every few days.
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